Delivery Terms

Last updated: October 29, 2026

1. Delivery hours and area

Harmony Flowers delivers every day from 8:00 AM to 2:00 AM. There is no maximum delivery-distance limit. Delivery availability and cost are calculated by the website’s delivery calculator based on the delivery address.

2. Delivery fees

The delivery fee is calculated using the rates configured on the website and is shown before you confirm your order. The calculation may depend on the delivery location and applicable pricing rules. The fee displayed during checkout is the applicable fee for that order.

3. Address and recipient

Please provide a complete and accurate delivery address, the recipient’s name, and a working phone number. If the order is for someone else, provide the recipient’s details. You may include directions that help the courier find the building or entrance.

The courier may contact the phone number provided with the order to clarify the address or delivery details.

4. Date, time, and delivery instructions

For delivery orders, select an available date and time shown on the website. Delivery notes should help locate the address or hand over the order. Do not include payment-card details or other sensitive information in delivery notes.

5. Delivery attempt and availability

Customers are responsible for providing an accurate address and reachable phone number, and for ensuring that the recipient is available at the selected time. If delivery cannot be completed because the address is incorrect or the recipient is unavailable, the shop will contact the customer to agree on next steps.

6. Changes to these terms

Current delivery fees and available hours are shown on the website during checkout. For questions, use the email address in the Contact section of our website.